Insights

7 ways the face of retailing is changing during COVID-19 times

We keep talking about being customer-centric, and retail is where the rubber hits the road, as it used to be the place where products meet real customers. This highly fragmented industry represented in 2019 more than $26 trillion worldwide sales. If we go back 200 years, all retail was a small “mom-and-pop store” business. Their “Good Morning Madame Smith” business model was based on customer intimacy. The merchants knew their customers by name, made recommendations on what they might want to buy, and extended credit. Then, at the beginning of the 19th century, a new business model was introduced by department stores

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ripple effects covid19

10 ripple effects of COVID-19, you should keep an eye on in 2020

The shock from Covid-19’s high-speed spread had brought not only a health crisis but also an economic emergency that may roll into one of the largest recessions our generation has faced. This has and will further cause major disruption in what we called “everyday life” as more than 3,5 million people have tested positive around the globe. Many studies suggest that even after the lockdown ends, the social distancing measure may become the standard way of life at least in the year 2020. At present, it is difficult to foresee when this situation will end. For sure, a lot of

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COVID-19 today fear and confusion. Afterthought, time to learn, adapt and help!

I’m writing this from my home in France, stuck in a Hollywood-ish lockdown for the last four weeks, waiting for the hero of the movie to break the rut. We do not have a complete understanding of what is happening and what will happen in the near future. My 5-year-old son has even learned the term COVID-19 or better “Mom, it is is because of the coronavirus”, sometimes he explains to me. This morning he came up with a baffling question, “Mom when he will be able to go back to school?”  This is a question, one that cannot be

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The ten Open Innovation trends to keep an eye in 2020

Technology is advancing faster than humankind could have ever imagined, which has forced an evolution in consumer demands at a rapid pace. These trends are driving a necessity to innovate, disrupt, and reshape businesses all over the world. These new dynamics are defining how we work, relate, communicate, and learn. Incumbents are becoming more vulnerable to disruptors that are challenging their products, services, and business models. I have been interviewing leading innovators and intrapreneurs across the world and disruption & innovation are two of the most important strategy builders for large corporations to medium-sized businesses and startups. One of the

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Real-life lessons about failure, the key to grow and innovate!

During an interview in the past, in a beautiful Paris evening, I was going on and on about the peaks of my success during my career. The interviewer then threw me off with a surprising question “So, tell me about your failures?” For a moment, my impulsive brain wanted to answer that I have never had a failure but then the truth came out in the form of the evident “ any success story was preceded by a series of failures”. The astonishment on his face was greater than the fresh evening air as he expected another answer, maybe! This

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6 heart-wrenching lessons from companies that failed to handle disruption

Falling off the perch is not a nice feeling as an individual or a company. However, falling is a trait of warriors and rising after a fall is a hobby for champions. For this to happen, an individual or a company needs to be sitting right up to the pile of all other competitors for a number of years to lose track and fall so viciously, that the fall usually ends up in a bankruptcy file. For a new business, there can be a number of reasons causing disruptions, however, a seasoned business is not easily brought to the ground. Let’s

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Five Compelling Reasons Why Your Company Should Consider Intrapreneurship Seriously

Almost 88% of the companies that composed the Fortuna 500 are no longer listed, some were acquired or no longer significant. According to Professor Richard Foster from Yale University,  the average lifespan of a company has decreased by more than 50 years in the last century. That is from 67 years in the 1920s to just 15 years today. If we check the global brand ranking, that lists the companies we perceive as being the ‘most’ innovative, on the top of the list we find “Apple, Google, and Amazon”, and those that fail to innovate eventually will exit the list

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The Inner side of Intrapreneurship Series

I still remember that day 12 years ago, when the team was in that meeting room waiting for the announcement “the project will stop here”. We all had some mixed feelings of nostalgia and frustration, but at the same time, we were proud of our achievements. In 3 years, we had developed a new offer from scratch, we built a disruptive model of services within Hardware Company. We succeeded in creating a network of distributors which enabled us to launch and sold the product in 4 countries and at the end, we had more than 100K subscribers and overall we

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