In this eBook, you’ll get insights and tools to empathize with the user to conceive and create innovative product, service or process. It will help you to identify some of the potential pitfalls when we struggle to be user-centered.
Description :
Design thinking built upon empathy and intuition is key to identify critical user requirements and define imaginative ways to resolve their needs. In this eBook, you will insights and tools to get the most of this process.
- A step by step guide to an immersion into the user experience, stories, and pains
- Tools and techniques of how to start with observation, then go along with one to one interviews
- A list of potential pitfalls when we struggle to be user-centered
