Business Model

How a business model evolves while harnessing the power of disruptive innovation? Eight examples that will inspire you

That evening of 2007 autumn, I was digging into Chris Anderson’s book “Free” [97], searching for inspiration to support a new business model proposal. We were launching a novel offer, and it was required to revamp our original model. So, I was going to present to the innovation board a “freemium model,” which was a disruptive approach at that time for a very traditional company. After almost 12 years, I faced the same challenge while proposing a customer move on from their initial one-set-up-fee model to a subscription model. It took me three months to convince him. I was lucky enough

Spread the word
Read More »

7 ways the face of retailing is changing during COVID-19 times

We keep talking about being customer-centric, and retail is where the rubber hits the road, as it used to be the place where products meet real customers. This highly fragmented industry represented in 2019 more than $26 trillion worldwide sales. If we go back 200 years, all retail was a small “mom-and-pop store” business. Their “Good Morning Madame Smith” business model was based on customer intimacy. The merchants knew their customers by name, made recommendations on what they might want to buy, and extended credit. Then, at the beginning of the 19th century, a new business model was introduced by department stores

Spread the word
Read More »